Success Stories
Edge Medical Supply
"When we implemented GPS we chose FleetTraks™ GPS because of their competitive offering and focus on our industry. We knew that we would gain control of our 11 delivery vans" says Charles Boyte, Director of Operations. “We also knew however that we needed control of our 6 marketers, so we also installed GPS in their vehicles. The results quickly confirmed our uncertainties. We found that the financial benefits gained from the implementation of GPS in our marketer’s cars are just as powerful as the benefits of our vans.
Clearly the major benefit of DTEGPS in our marketer’s cars is an increase in productivity. Armed with the knowledge of what was really happening in the field, we increased our productivity requirements. The results are:
* An increase of our marketer’s quotas resulting in a direct sales increase of 18%.
* Referral sources visits are up by 10%.
* Entertainment expenses are down by 10%.
* Monthly mileage reduction of 5 % resulting in savings of $500.00 per car per month.
We have also seen the savings with our vans that we anticipated along with some eye openers. We gained immediate accountability with our drivers. With real time data we were able to identify criss crossing patterns, inefficient routes and where we were over or under staffed at various stores. We were then able to rebalance our assets per store. Our results are:
* Overtime reduction of (6 %) resulting in $301.00 per driver per month savings.
* Miles travelled reduction of 25 % resulting in 1300 fewer miles or $780.00 per van per month.
* We also received a 10 % reduction in our comprehensive insurance.
Now that the system is implemented, habits for all drivers have changed and we really do not have to spend a lot of time reviewing daily data. We are comfortable however that personal use and speeding has been eliminated. We now also have control over the maintenance of our vehicles.
The purchase of the system was a difficult decision at first. If we would have had stories like this to refer to, our decision would have been much easier. With competitive bidding and other challenges facing our industry, we thought that it was important to share our success for other HME’s to review. The FleetTraks™ hardware paid for itself in its first month."
Spectra Med, Dan Strayer, Owner
"Our major savings has been in overtime. With three drivers we are saving $120 per week or $516 per month. That's a savings of $172 per truck per month. We are able to audit actual time versus reported time once the drivers get home."
Dennis Bartos, President, South Texas Medical Supply
"Our fuel went from $9,500 to $8,200 per month. That's a savings of $144 per truck per month in fuel alone. Our customer service representatives (CSR's) use the On-Board map to call the correct truck for new deliveries that occur during the day. By finding the right truck rather that the first driver to answer the phone, we are saving miles.
Prior to On-Board, it took 30 minutes to find a truck and hear all the reasons why the driver could not make the delivery. We can now see the each driver's actual progress and select the correct truck for the event in just 5 minutes. With the trucks are running more efficiently, we've been able to reassign ½ a driver position to warehouse duties.
Every company is different and every company has different needs. The one thing that is for certain is that On-Board works for me ".
David Amico, General Manager, Naples Oxygen
"On-Board Communications has really improved our delivery efficiency. Our total miles driven are down by 10%. We can dynamically find trucks during the day to reroute for pickups and deliveries. We have also decreased the time that it takes to get deliveries done. The system gives management the ability to monitor the routes that the drivers have traveled. Corrective action is then taken to ensure that the drivers are taking the most efficient routes in the future. The second big intangible is peace of mind of knowing the status of the day"
Connie Beam, Warehouse Manager, Freeman Home Care Services
"Now that we have installed On-Board, the day has "tightened up". Our drivers are back in faster and available for additional deliveries. We have experienced a decrease in our miles, along with a decrease in our overtime. An added benefit is that additional duties around the office are now being performed, because our guys are back in a more timely manner. When we do have an issue, the documentation is available to show exactly what happened."
Greg Lopresti, VP/ COO, Upstate Home Care
"We have made a lot of changes to our operation since we installed On-Board so it is very difficult to put an exact financial number on our bottom line improvements. But I can tell you however that our productivity is up significantly and our overtime is down as a result of On-Board. The drivers are definitely back faster from runs, and there are no more excuses."
Nick Hulsing, Owner, Reliable Medical
"The first thing customer service does in the morning is open up the On-Board map. From here, they use On-Board to manage the events of the day. When orders come in, they pinpoint the location of the drivers and assign the closest driver to the need. This has decreased our miles driven. We also use the system to monitor the daily activities of our employees. For example, just recently we found that one driver took an unauthorized trip to his home during the middle of the day. Without On-Board we would not have known.
Having a years worth of On-Board data has also helped us with understanding our costs. This allows us to have the proper information as we negotiate with insurance companies, and major customers."
Frank Straub, Owner, St. Mary's Home Health Care
1 Unit Installed
"After installing the GPS unit in our prescription delivery vehicle, we soon realized that our driver was spending most of his "delivery time" sitting in his own home. We now make deliveries in less than half the time!"
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